When you contact us, please complete all the necessary fields and be as detailed as possible. We require at least 72 hours’ notice for large orders. A Rush Fee of at least $25 will be charged for cakes ordered less than 72 hours before the event day. The Rush Fee increases with the size and complexity of the cake. PLEASE NOTE: SUBMITTING AN INQUIRY VIA THIS FORM DOES NOT CONSTITUTE PLACING OR FINALIZING AN ORDER. ORDERS ARE OFFICIAL ONLY AFTER PAYMENT IS MADE.

If a cancellation is made fewer than 14 days before the delivery or pick-up date, we will not refund your money because booking your order into our schedule means we are turning away other potential customers for that slot. It is business that we are not likely to make up at that point. Contact us in writing to request a cancellation. Send your request via email at Huascarandco at Gmail.

The price for custom cupcakes starts at $7.50 per cupcake for an edible image (such as a logo) and increases as the complexity of the design increases.